Billion77 Privacy Policy – Personal Data Protection for Malaysian Players

Billion77 cares about your privacy. This policy clearly sets out what data we collect, how it is used, who can access it, and your rights as the data owner. No fine print, no confusing legal language — we explain everything in a way you can understand.

Updated: 1 January 2026 Bahasa Melayu (ms-MY)
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Six Privacy Principles We Uphold at Billion77

Privacy is not just a document — it is how we operate every day. Here are our privacy commitments to every member.

Advanced Encryption

All your personal and financial information is protected with 256-bit SSL encryption – the same standard used by international banking institutions. Data transmitted between your device and Billion77 cannot be read by third parties while in transit.

Your Data Is Never Sold

Billion77 has never sold and will never sell your personal information to any third party for marketing or any other commercial purpose. Your data belongs to you – we use it only to provide the services you request and for legitimate platform operational purposes.

Data Control in Your Hands

You have the right to access, update, amend, or request deletion of your personal data at any time. Contact the Billion77 and we will process your request within seven business days at no charge.

Secure Data Storage

Your bank account and eWallet information is not stored in our systems Billion77 – it is used solely to process transactions and discarded once complete. Our servers employ multi-layered security controls, including firewalls, intrusion detection systems, and regular security audits.

Betting Records Confidentiality

Your betting records and account activity history are strictly confidential. This information is not accessible to any party other than yourself and the Billion77 that is certified — and solely for the purpose of resolving the enquiry you raised directly.

Malaysian Legal Compliance

Billion77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of user data management. All personal data processing is carried out on the basis of explicit consent, contractual necessity, or a valid legal obligation.

Your Privacy Rights as a Billion77 Member

Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to the personal data held by Billion77.

Right of Access

You have the right to request a copy of all personal data we hold about you and to receive an explanation of how it is used.

Right to Rectification

If any data we hold about you is inaccurate or out of date, you have the right to request a correction at no charge.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed for the purpose for which it was collected, subject to certain legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time – we will act on such requests immediately.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the processing of your data while an investigation or review is being carried out.

Right to Withdraw Consent

Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting any processing that has already taken place.

To exercise any of the above rights, contact us at support@billion77.click. We will respond within 7 working days.

Important — About This Privacy Policy

This Privacy Policy describes the personal data collection, use, and protection practices of Billion77 ("we", "platform"). It applies to all registered members and visitors accessing the billion77.click website. By using our platform, you agree to the practices described in this policy. This policy should be read together with Terms & Conditions for a full understanding.

1

Personal Data We Collect

When you register and use the platform Billion77, we collect various categories of personal data for legitimate purposes. Below is a summary of the data we collect:

Data Category Type of Information How It Is Collected
Identity Full name, date of birth, identification card number (when required for verification) During registration or account verification
Contact Malaysian phone number, email address During registration
Financial Preferred payment method (DuitNow, TNG eWallet, GrabPay, FPX, etc.), deposit and withdrawal history During transactions
Platform Activity Game history, betting records, login and logout activity, bonus activity Automatically during use
Technical IP address, device type, operating system, browser type, cookie data Automatically upon access
Communications Records of conversations with the support team, emails sent to us When you contact us
Data We Do Not Collect:

Billion77 does not collect full bank account numbers or credit/debit card details. All payment processing is handled through authorised third-party payment providers (DuitNow, TNG eWallet, GrabPay, Boost, ShopeePay, FPX), and we receive only transaction confirmations — not your bank account details.


2

How We Use Your Personal Data

Billion77 uses your personal data only for the following legitimate purposes:

  • Account management: Creating and managing your account, verifying your identity, and processing account-related requests.
  • Transaction processing: Processing deposits and withdrawals via your preferred Malaysian payment methods.
  • Service provision: Enabling you to access all games and platform features – slots, Live Casino, Sports Betting (Malaysia Super League, EPL, badminton), e-sports, and jackpots.
  • Security & fraud: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Legal compliance: Fulfilling legal obligations and regulatory requirements applicable in Malaysia.
  • Customer support: Responding to enquiries, resolving complaints, and providing technical assistance.
  • Platform improvements: Analysing usage patterns on an aggregated basis (without identifying individuals) to improve the user experience.
  • Essential communications: Sending important notifications relating to your account, changes to terms, and security updates.
  • Promotions (with consent): Sending information about the latest bonuses and promotions – only if you have opted in to receive marketing communications.

We do not use your data for any purpose not stated here without first obtaining your explicit consent.


3

Data Protection & Security Measures

Billion77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All communications between your device and our servers are fully encrypted using the latest TLS protocol.
  • Multi-layered firewall: Our server infrastructure is protected by a multi-layered firewall system that continuously monitors and filters all incoming and outgoing traffic.
  • Two-factor authentication (2FA): We recommend enabling 2FA on your account for an additional layer of protection during login.
  • Continuous monitoring: Our technical security team monitors the platform 24 hours a day to detect any unusual activity or intrusion attempts.
  • Regular security audits: We conduct regular independent security audits to identify and address vulnerabilities before they can be exploited.
  • Restricted access: Your personal data is accessible only to Billion77 who have a legitimate need to do so, and only for the stated purposes.
  • Secure data centres: Data is stored in data centres with strict physical controls, including biometric access control systems and continuous surveillance.
Shared Responsibility:

Data security is a shared responsibility. While we implement robust technical safeguards, you are also responsible for keeping your password confidential, using a strong password, and not sharing your login credentials with anyone. Contact us immediately at support@billion77.click if you suspect your account has been compromised.


4

Data Sharing with Third Parties

Billion77 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:

  • Payment service providers: Transaction data is shared with our payment providers (DuitNow, TNG eWallet, GrabPay, Boost, ShopeePay, FPX) solely for the purpose of processing your financial transactions.
  • Game providers: Required game session information is shared with licensed game providers (Evolution Gaming, Pragmatic Play, PG Soft, and others) to ensure games function correctly.
  • Infrastructure services: Cloud service providers and technical infrastructure partners that support our platform operations may have technical access to data, but are bound by strict confidentiality agreements.
  • Legal authorities: We may disclose data if required by a court order, directive from a Malaysian government authority, or to comply with applicable laws.
  • Legitimate interest protection: Where necessary to prevent fraud, protect our legal rights, or safeguard the safety of other members.

In all cases of data sharing, we ensure that recipient parties are bound by data protection obligations equivalent to our own standards through valid data processing agreements.


5

Cookies & Tracking Technologies

Platform Billion77 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential cookies (required): Required for core platform functionality, such as maintaining your login session, saving language preferences, and ensuring session security. These cookies cannot be disabled.
  • Performance cookies: Collecting aggregated information on how pages are used – which pages are visited most frequently, error messages encountered – to help us improve the platform. This data is aggregated and does not identify individuals.
  • Functional cookies: Stores your preferences such as game settings, display preferences, and login information (if you select "remember me") for a more convenient returning experience.

You can manage your cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform Billion77. To disable cookies in your browser, refer to the help guide for the browser you are using (Chrome, Firefox, Safari, or Edge).


6

How to Exercise Your Privacy Rights

To exercise any of your privacy rights (access, correction, deletion, objection, restriction, or withdrawal of consent), you may contact us through the following channels:

  • Email: Submit a written request to support@billion77.click with the subject line "Privacy Rights Request", including your full name and registered phone number.
  • Live chat: Start a live chat session within the platform and let us know you wish to submit a privacy-related request – our agent will guide you through the process.

We will verify your identity before processing any privacy-related request to ensure your data is not disclosed to unauthorised parties. The standard processing time is seven (7) working days from the date the request is verified. In more complex cases, this period may be extended by up to 30 days with notice to you.

No Fees for Privacy Requests:

Billion77 does not charge any fees to process legitimate privacy rights requests. This is our commitment to transparency and respect for user rights.


7

Data Retention & Deletion Period

Billion77 retains your personal data only for as long as necessary for the purpose it was collected, or as required by law. The following are the data retention guidelines we follow:

  • Active account data: Retained for the duration your account remains active and for 5 years following account closure, for legal compliance and dispute resolution purposes.
  • Financial transaction records: Retained for 7 years in accordance with Malaysian accounting and tax legal requirements.
  • Support communication records: Retained for 3 years for reference and dispute resolution purposes.
  • Technical log data: Retained for 90 days for security and anomaly detection purposes.
  • Cookie data: This depends on the type of cookie – session cookies are deleted when you close your browser, while persistent cookies have a set expiry date.

Once the retention period expires, your personal data will be securely deleted or anonymised in a manner that can no longer be linked back to you as an individual.


8

Marketing Communications & Notifications

Billion77 may send you communications via SMS, email, or in-platform notifications. These communications fall into two categories:

  • Transactional communications (mandatory): Notifications directly related to your account activity — deposit confirmations, withdrawal alerts, security notifications, password changes, and important account-related information. These communications cannot be opted out of as they are essential to your account security.
  • Marketing communications (optional): Information about the latest promotions, new bonuses, new games, and exclusive member offers. You may unsubscribe from marketing communications at any time via the "unsubscribe" link in any email or by contacting our support team.

We do not send marketing communications to individuals who have never registered on our platform. If you receive a communication claiming to be from Billion77 but have never registered, please disregard it and report it to us — this may be a phishing attempt by an unauthorised party.


9

Changes to This Privacy Policy

Billion77 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.

When material changes are made to this policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Sending a notification to your registered email address at least 14 days before the changes take effect.
  • Displaying a clear notice within the platform about the changes taking effect.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date by contacting our support team.


10

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Billion77 manage your personal data, please contact us through the following channels:

Privacy Email
support@billion77.click
Live Chat
Available 24/7 Within the Platform
Response Time
7 Business Days
Support Language
Bahasa Melayu & English

We are committed to handling all privacy enquiries seriously and with respect. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

Why Data Privacy is a Priority at Billion77

In today's digital age, trust is the most valuable asset any online platform can have. At Billion77, we understand that when you register and deposit your MYR with us, you are not just entrusting us with your money – you are also entrusting us with your personal information. We take this trust extremely seriously and have never treated it as something to be taken lightly.

The reality of the online betting industry is that many platforms operate with minimal privacy standards — they collect as much data as possible, sell it to advertisers, and give users very little control. Billion77 takes a different approach. We believe Malaysian players deserve data protection on par with leading international platforms, and that is what we strive to deliver.

Compliance with Malaysia's Personal Data Protection Act 2010

The Personal Data Protection Act (PDPA) 2010 is Malaysia's primary legislation governing the processing of personal data in a commercial context. Billion77 complies with all principles set out under the PDPA, including the general principle (data may only be processed for stated purposes), the notice and choice principle (you are informed about data processing and may make choices), the disclosure principle (data is not disclosed without consent), and the security principle (appropriate protective measures are in place).

In practical terms, PDPA compliance means that every time Billion77 wishes to use your data for a new purpose not previously disclosed, we must first obtain your explicit consent. This differs from the approach taken by some platforms, which use lengthy and complex terms and conditions to secure broad "consent" for almost anything. We choose to be transparent and specific.

Financial Transaction Security via Malaysian Payment Methods

One of the most important aspects of privacy for Billion77 is the security of financial transactions. When you make a deposit using DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), your sensitive financial data never passes directly through our servers. Instead, you are connected directly to each payment provider's own payment page, which operates on its own certified security infrastructure.

What Billion77 receives only a confirmation that the transaction was successful – not your bank account number, card number, or any other sensitive financial details. This means that even in the unlikely scenario where our systems were compromised, an attacker would not find your complete financial information in our database. This security design is intentional and is one of the ways we protect your financial interests.

Privacy as an Ongoing Commitment, Not a One-Off Document

A Privacy Policy is more than a legal document required on a website — it reflects the true values and practices of an organisation. At Billion77, privacy is a consideration factored into every technical and operational decision we make. Whenever we evaluate adding a new feature or adopting a new technology, the first question we ask is: "What are the privacy implications for our members?"

This "privacy by design" approach means privacy protection is built into our systems from the ground up, not added as an afterthought. The result is a platform that is fundamentally more secure and more respectful of user rights than platforms that treat privacy compliance as a mere formality. To all members Billion77 across Malaysia – from Johor Bahru to Kota Kinabalu, from Kuala Lumpur to Kuching – we are grateful for your trust and remain committed to upholding the highest privacy standards in the industry.

Your Data Is Safe. Join Billion77 with Confidence!

Register for free today and enjoy a betting experience that is secure, transparent, and privacy-assured. Deposit from RM20 via DuitNow or TNG eWallet in under 30 seconds.

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This Policy Is to Be Read Together with Billion77's Terms & Conditions

This Privacy Policy forms part of the agreement between you and Billion77. For a full understanding of your rights and responsibilities as a member, please also read our Terms & Conditions. Should there be any conflict between the Privacy Policy and the Terms & Conditions regarding data protection, this Privacy Policy shall take precedence.

Read Full Terms & Conditions

FAQ – Billion77 Privacy Policy

Absolutely not. Billion77 has never sold, rented, or disclosed your personal data to any advertiser or third-party marketing company. Your data is used solely for platform operational purposes – transaction processing, account management, security, and customer support. This is an unwavering commitment and one of the core principles of how we operate. If you receive advertisements claiming to be from Billion77 on other platforms, they do not originate directly from us.

Yes, you may request the deletion of your personal data. However, there are certain limitations you should be aware of: (1) Financial transaction records must be retained for 7 years under Malaysian accounting law — these cannot be deleted earlier. (2) If your account is still active and has a remaining balance, the account must be closed before a data deletion request can be fully processed. (3) Data required for the resolution of an open complaint or dispute cannot be deleted until the matter is resolved. To initiate a deletion request, contact us at support@billion77.click.

Protecting your financial information is our top priority. When you make a deposit using DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX, you are connected directly to the respective provider's payment page via a secure HTTPS connection. Billion77 never sees or stores your bank account number, card number, or eWallet password. We only receive a "transaction successful" or "transaction failed" confirmation from the payment provider. This means your most sensitive financial information never enters our database.

Your betting records and game history are strictly confidential. Only you can view your full account history by logging into the platform. On Billion77's end, only authorised customer support staff may access these records, and only when necessary to resolve a query or complaint you have raised directly with us. Staff access to user account data is automatically logged and periodically audited to ensure there is no misuse. Your records are not shared with any third party unless required by a court order or directive from a Malaysian authority.

Immediate steps: (1) Change your account password right away if you are still able to log in. (2) Contact the Billion77 support team via live chat within the platform OR email support@billion77.click with the subject line "URGENT – Account Compromised". (3) Provide your account details (name, registered phone number) to the support agent – do not share your password with anyone, including our support agents, who will never ask for it. (4) Our team will freeze your account while an investigation is conducted and will contact you to complete an identity verification and account recovery process. Please act as quickly as possible – time is critical in account security cases.
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